Acceptable Use Policy

Last updated: 27 June 2026

This Acceptable Use Policy (“AUP”) sets out what is and isn’t allowed when using Adwix Atlas, operated by Adwix Media Prop. It forms part of our Terms of Service. By using the Service you agree to follow this AUP and to ensure your team and anyone acting under your account does the same.

1. General conduct

You must use Adwix Atlas lawfully, honestly and only for legitimate travel-business purposes. You must not use it in any way that breaches applicable laws or regulations, infringes the rights of others, or harms the Service, other users or the public.

2. Prohibited activities

  • Sending spam, bulk unsolicited messages, or contacting people without a lawful basis or the consent required by applicable law.
  • Violating marketing, messaging and anti-spam rules (e.g. India’s TRAI/DPDP, GDPR/ePrivacy, TCPA/CAN-SPAM) or the WhatsApp / Meta and email-provider policies you send through.
  • Uploading or transmitting unlawful, fraudulent, defamatory, obscene, hateful or infringing content.
  • Attempting to access another agency’s data or any account, system or data without authorisation.
  • Probing, scanning or testing the vulnerability of the Service, or breaching or circumventing security or authentication.
  • Reverse-engineering, scraping, or using bots to extract data or place unreasonable load on the platform.
  • Uploading malware, or otherwise disrupting or degrading the integrity, performance or availability of the Service.
  • Reselling, sublicensing or providing the Service to third parties except as expressly permitted.

3. Messaging & customer contact

When you contact leads and customers through Adwix Atlas — including WhatsApp, email and automations — you are responsible for having a lawful basis and any required consent, for honouring opt-outs and Do-Not-Disturb / DLT requirements, and for the accuracy and content of your messages. You must use approved WhatsApp templates where the platform requires them and must not use messaging features to harass or deceive recipients.

4. AI features

The Service’s AI features (powered by Anthropic’s Claude models) must be used responsibly. You must not use them to generate unlawful, misleading, infringing or harmful content, to impersonate others, or to submit data you are not permitted to process. AI output may be inaccurate — you remain responsible for reviewing it before use. See our Privacy Policy and Terms for more on how AI features handle data.

5. Your responsibility for data

You are the controller / Data Fiduciary for the customer information you store in Adwix Atlas. You must handle it lawfully, keep it accurate, and respect the privacy rights of the individuals it concerns. Do not upload special-category or sensitive data you are not authorised to process.

6. Enforcement

If we reasonably believe you have breached this AUP, we may warn you, remove offending content, throttle or suspend features, or suspend or terminate your account — with or without notice depending on the severity and any legal or security risk involved, as set out in our Terms of Service. Serious abuse may be reported to the relevant authorities.

7. Reporting & contact

To report abuse or ask a question about this policy, contact us:

Adwix Media Prop. (operator of Adwix Atlas)
Kuhn Khas, Himachal Pradesh – 176098, India
Email: connect@adwixmedia.com
Phone: +91 82194 18927 · +91 93179 41470